The U-verse connection is only "Elite" grade. That's $35/month for "up to" 6 Mbps down and 1 Mbps up. For another $10/month, it becomes "Max" grade and gets "up to" 12 Mbps down and 1.5 Mbps up.

Some of that $60/month recouped from Time-Warner Cable is begging for work.

Log onto uverse.att.com, "U-verse Internet My Details", "Change Plan", "Modify". Select "Max", proceed through checkout (4 screens). Receipt screen says
    Thank you for your order.
      Order Date: 12/12/2010 1:40PM PST.
      Order Number: digit string
    About your order:
      Once your order has been processed you will receive an email with your confirmation activation date.
    Order Status:
      To check order status, visit www.att.com/uverseorderstatus

An email arrives within the same minute, confirming the order.

Three minutes later — 1:43pm — another email arrives:
    Order Confirmation
    We've finished processing your recent order.
    Thanks for choosing AT&T U-verse!
    Confirmed Installation Date:
      Sunday, December 12th
    Confirmed Technician Arrival Time:
      Between 12:00 AM and 12:00 AM

Nice! Likely AT&T has already flipped the bit in the Residential Gateway and scheduled a reboot for midnight.

A quick sidetrip through www.speedtest.net shows the connection still runs at 6 Mbps down and just under 1 Mbps up.

Log onto the RG. "Settings", "Diagnostics", "Reboot System". Okay to reboot? Fire when ready, Gridley.

Make coffee. Five minutes later, the network is back. What does www.speedtest.net think?

12 down, 1.5 up.

Good work, AT&T.

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